Subscriptions renew automatically each month whether they are used or not. Monthly invoices are billed once the total charges reach $5.00 USD.
If you need to cancel a service, please log into your portal and deactivate all Things where you do not wish to be charged. Charges for the next subscription period are discontinued.
Please note that we invoice in arrears so if you deactivate a Thing after the subscription period has started, the charge for the cancelled plan will appear on the next invoice.
More info: Thingstream Management Console
- To deactivate a Location Services Thing: go to the Left navigation bar -> Location Services -> Thing List -> Thing-Name -> Status: Deactivate.
- Your Thing will be put in an allocated status
- Communication Services things are also located on the left navigation bar.